We Have Fun!

Jeffrey Shapiro, a graduate of Harvard University with a degree in Corporate Law in 1994, embarked on a remarkable professional journey. Following his education, Shapiro's expertise and skills garnered attention, leading to an acquisition by international companies abroad. 

His academic foundation and practical experience equipped him to navigate the complexities of corporate law and international business, enabling him to thrive in a global marketplace. Shapiro's trajectory underscores the value of rigorous education and its ability to open doors to diverse opportunities in the corporate realm. 

Language: English

Tommy L. serves as the Chief Financial Officer at Smart Auto Financial, boasting a wealth of experience in the automotive sector. With a career spanning over two decades, he has worked with renowned brands like Honda, Lexus, Mercedes, BMW, Acura, and Mini.

Starting as a detailer, Tommy progressed to become a Sales Representative, showcasing his expertise in financial services and sales management for new and used vehicles. His profound knowledge and background make him a valuable asset to the industry.

Language: English,  廣東話

Cindy P., does a remarkable job managing our company's financial data and compliance. With her keen attention to detail, she maintains precise records on accounts payable and receivable, payroll, along with daily financial entries and reconciliations. 

Not only that, she diligently performs daily accounting tasks, including monthly financial reporting, creating general ledger entries, and recording payments and adjustments. But her contributions don't stop there. 

Cindy also lends a hand with crucial HR tasks. From handling new hire documentation to managing compliance, temporary disability insurance, and workers’ compensation filings - she's truly a key player in maintaining our organization's fiscal health. 

Her dedication is invaluable and goes a long way in ensuring our financial wellness. No doubt, she's an indispensable part of our team.

Language: English,  Tiếng Việt 

Emma D. plays a vital role in supporting the financial operations of our organization. She is responsible for maintaining accurate financial records, processing transactions, reconciling accounts, and assisting with the preparation of financial reports. Her day-to-day duties include data entry, managing invoices and receipts, monitoring accounts payable and receivable, and ensuring all financial data is recorded in compliance with company policies and accounting standards.

Emma is known for her keen attention to detail, strong organizational skills, and commitment to accuracy. She brings a high level of professionalism to her role, handling sensitive financial information with integrity and discretion. 

 Language: English  

We wanted to share with you some impressive background on Vannessa T., a Certified Equifax Professional with over 12 years of solid experience in Customer Credit. Vannessa has a robust history in the field, from her early days as a Credit Consultant to her role overseeing Operations at a prominent lending firm. 

Now at Smart Autos Financial, Vannessa excels in various aspects including prime, subprime, deep subprime, de-escalation, as well as management and leadership. Just thought you'd appreciate knowing about her remarkable expertise!

Language: English 

Demetris B. is an experienced industry leader with over 32 years of comprehensive automotive experience, he brings a robust commitment to growth and excellent business acumen. His diversified skills encompass managing both OEM and executive chartered bank accounts, mainstream process technology development, and exceptional client relationship and retention management. 

 His expertise extends into the captive financing realm, including a thorough knowledge of bank and financial lending practices (both prime and non-prime) for individual dealers and dealer groups. 

Language: English

George W.  (Certified Equifax Professional)  has been a Certified Banking & Credit Analyst Mortgage Agent for over 4 years. George primarily assists the clients with Credit Re-establishment. He has represented notable organizations in various roles, from core mechanics to sales and services consultation. With credit analysis being his core area of expertise, George brings his vast experience to provide prompt solutions to his clients about credit rebuilding and re-establishment in a user-friendly manner. Apart from his strong credentials in the vehicle industry, 

 
George is a Mortgage Agent, which adds to his financial credentials to provide the best solutions to clients.

Language: English,  廣東話 

MORTGAGE LICENSE #M19001942 

Carol T. has been an invaluable asset to our team for the past five years. Her role primarily entails providing on-desk assistance to her fellow Consultants. This involves nurturing internet-based leads, promptly addressing customer calls, and facilitating customer sales appointments with the relevant consultants.

In addition, Carol makes it a point to follow up with customers consistently. This ensures that nothing falls through the cracks amidst your hectic schedule, keeping you informed and up-to-date. Our clients are in good hands with her diligent support.

Language: English, 普通话

Linna K. As a caring and reliable professional, I have extensive experience in office administration. With over ten years of experience in administrative duties such as scheduling appointments, managing files, and communicating with clients, I have honed my organizational skills and attention to detail. In addition, my hardworking nature and positive attitude allow me to thrive in dynamic work environments, and I am committed to delivering exceptional results in all that I do. 

Throughout my career, I have consistently demonstrated my ability to work collaboratively with colleagues and clients, building solid relationships and exceeding expectations.   

Language: English

April N.  is responsible for procuring and managing funds for a company or organization. She works with internal and external funding sources, such as investors, banks, and other financial institutions.   

April's responsibilities also include maturing internet-based leads, responding to all customer calls, and ensuring sales appointments with customers and their respective consultants. April also makes sure to make regular follow-ups with the customers.

Language: English, Español 

Ayen T. recently joined Smart Auto Financial as an assistant Credit Consultant. She has a proven track record of success in helping individuals improve their credit scores and achieve their financial goals. 

Ayen's responsibilities include maturing internet-based leads, responding to all customer calls, and ensuring sales appointments with customers and their respective consultants. Ayen also makes sure to follow up regularly with customers.

Language: English, Tagalog

Roman Z. brings over five years of invaluable experience to the automotive industry. He boasts an impressive grasp of industry standards and best practices, particularly concerning vehicle manufacturers. His tenure has honed his time management skills, enabling him to handle any service or customer issues that arise throughout the business day. 

With a keen focus on customer satisfaction, Roman efficiently resolves complaints, fostering a culture of repeat business. Serving as the vital link between service and auto technicians, he adeptly communicates the details of work performed and associated costs to customers, ensuring transparency and clarity. 

Moreover, Roman leverages his expertise to advise customers on proper car maintenance, empowering them to effectively care for their vehicles and prolong their lifespan. His multifaceted role underscores her dedication to delivering exceptional service and enhancing the overall customer experience within the automotive realm. 

Language: English, Russia

Gabriele S. is a full Honda Manufacture License Platinum Technician and a former Shop Foreman at Midtown Honda with over 19 years of experience. He only does quality work and is a sincere person. He is in the Top 10 Honda and Acura Canada for performing diagnoses and repairs. 

Gabriele has also been nominated to become a professor at Centennial College, which teaches new service technicians. Because of Gabriele, our company is 100% back up all our repairs.

Language: English, Italian